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We understand that the recent change must be proving challenging for some of you, particularly those patients who have moved from Curlew Practice. We hope that over the forthcoming months you will become more familiar with the surroundings and how the appointments and prescriptions services work. In the meantime we hope that the reception team will give you as much guidance as possible.
We have listened to lots of feedback from you during this first month and it is clear that there are strong differences between smaller and larger practices, in particular aound familiarity of GPs and the relationship that is often formed in smaller practices. We know that this must be quite an adjustment for you to make but would like to reassure our patients that all the doctors work very closely together and have very similar approaches to patient care. Every effort will be made on the reception desk and when requesting an appointment by telephone to ensure you see the doctor of your choice. However, you are able to see any of the doctors at the practice.